Privacy Policy for The Villas at Fitches Creek

This Privacy Policy outlines how The Villas at Fitches Creek collects, uses, maintains, and discloses information collected from users (hereinafter referred to as “Guests”) of our vacation villa rental services located outside the United States. This Privacy Policy applies to the website www.villasatfitchescreek.com and all products and services offered by The Villas at Fitches Creek.

Personal Identification Information:

We may collect personal identification information from Guests in a variety of ways, including but not limited to, when Guests visit our website, make a reservation, subscribe to our newsletter, fill out a form, or interact with other activities, services, features, or resources we make available. Guests may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, passport details, and other personal information.

We will collect personal identification information from Guests only if they voluntarily submit such information to us. Guests can always refuse to supply personal identification information, except that it may prevent them from engaging in certain activities related to our services.

Non-personal Identification Information:

We may collect non-personal identification information about Guests whenever they interact with our services. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Guests’ means of connection to our services, such as the operating system and the Internet service providers utilized.

How We Use Collected Information:

The Villas at Fitches Creek may collect and use Guests’ personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Guests as a group use the services and resources provided on our website.
• To process payments: We may use the information Guests provide about themselves when making a reservation only to provide service to that reservation. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send Guests information and updates pertaining to their reservation. It may also be used to respond to their inquiries, questions, and/or other requests.

Protection of Information:

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of Guests’ personal information, username, password, transaction information, and data stored on our website.

Sharing Personal Information:

We do not sell, trade, or rent Guests’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy:

The Villas at Fitches Creek has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Guests to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Guests acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms:

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

[email protected]

This document was last updated on March 12, 2024.